![]() I've also tried enabling the Encrypt button that's found in the quick access toolbar, but it's grayed out and can't be used. Rather than an outright "Encrypt" button in our scenario? Are the Permission templates what we would be using On desktop, we do have the Permission button with some templates - confidential, personal, do not forward - but there isn't one that says "encrypt only" which I've read about. The send button is greyed out when trying to send an email message in Outlook for Mac. The only way I can respond is to go to back to the main window right click on that same email and choose reply from the drop down menu. You may just need to update your Outlook client. We have the Encrypt button in place in Outlook on the web, but not desktop. About Button My Out Send Why Greyed In Outlook Is. We deploy a volume-licensed version of Office 2016 rather than the one that would be installed form O365 and I think that's the key difference here. They are looking for the same type of button to use with OME because they want users to have that familiar button that they've gotten used to using.īased on my research, I am thinking that this either doesn't exist or isn't necessary due to mail flow rules encrypting all emails automatically but I don't know if there's something I'm missing. I'm not sure if this is the right forum for this question, but my organization is implementing OME to encrypt emails and we were previously using a third party encryption service that had an add-in for Outlook that placed a "Send Securely" button
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